IMPORTANT INFORMATION ABOUT CANCELLATIONS / REFUNDS / SUBSTITUTIONS
• Refund requests will be honored if received in writing by Friday, November 17, 2017.
• All refunds will be subject to a $100.00 processing fee.
• Cancellations received after November 17, 2017 will be subject to the full conference rate.
• Substitutions may be made by contacting the JOC Help Desk at: help.events.joc.com
• We can only accept American Express, Visa and MasterCard credit cards for payment.
HOW CAN I TELL IF I'M A SHIPPER?
If you are the owner of the goods that are being transported, then you are considered a Shipper. Shippers are typically retailers, manufacturers and importers/exporters. If you do not fall under any of those categories, you would be considered a non-shipper. If you still have questions regarding this, please email your query to JOC Events at the JOC Events Help Desk.