Like many US importers, Mary McNelly, the senior director of global logistics and supply chain for Crocs, can’t get her goods into the country fast enough. But port delays, unfulfilled contracted ocean obligations, and a production crunch in a locked-down Vietnam somehow made 2021 even more chaotic. Yet, the shoes found their way to consumers’ feet. Crocs expects to end 2021 with between 62-65 percent higher revenue than 2020. Now, under still strong demand for the iconic footwear and trans–Pacific pressures easing only modestly, McNelly will share how Crocs is taking short- and long-term steps to prepare for and mitigate supply chain disruptions. After nearly two years of disruption, she stresses that logistics managers can still control their supply chain and there are levers to pull beyond just paying more.