Angela Czajkowski is the Director of Supply Chain at Samuel Shapiro & Co, a 105-year-old freight forwarder and Customs house broker based in Baltimore, Maryland. In her current capacity, Czajkowski oversees the company’s Global Logistics division. A logistics enthusiast, she focuses much of her energy and development efforts toward the company’s progressive technology initiatives while retaining its core values as a highly compliant and service-minded provider.
Automation can be a scary word for an industry that has historically relied on people to make it run, from data entry and container tracking to managing operational challenges and customer service. But the technology wave hitting global logistics will indelibly change what the workforce looks like in the coming years. This session will examine what those changes look like, the benefits of a shift toward process automation, and the challenges of reassigning people to new roles.