Responding Better When Disruption Strikes — As It Inevitably Will
Taking stock of where we are after the 2020 pandemic year, supply chains have faced many disruptions over the past decade, whether financial crisis, trade wars, longshore labor disruption, bankruptcy, and now a pandemic, says Maersk Executive Vice President Vincent Clerc. The question no longer is whether disruption will happen, but when. And when it strikes, it’s a scramble every time to find solutions. But knowing that shocks to the system will continue, we can control the way we respond to them. The traditional approaches to the procurement of services will no longer enable global supply chains to achieve a better outcome. We need to change the dialogue and be able to differentiate solutions and outcomes. In his TPM21 presentation and Q&A to follow, Vincent will discuss what needs to change and how he has seen customers adopt a different approach and experience the value and resilience that has created.