The Ocean Shipping Reform Act of 2022, along with its provisions around detention and demurrage (D&D), will have been in effect for nearly two years when TPM24 begins in March, but that doesn’t mean D&D has gotten any easier for shippers. Indeed, shippers and their carrier partners continue to struggle with the time-consuming, manual processing of D&D invoices. Further, the discretionary and punitive nature of D&D charges often create points of contention on both sides and distract staff from other key areas that need attention and support. Enter U.S. Bank Freight Payment, which in partnership with technology provider Youredi, is piloting a solution that will automate the validating and processing of D&D bills. The new offering aims to take the manual effort, paperwork, and stress away from customers and ensure timely and accurate processing of these bills without delay. This case study, featuring launch customer Bridgestone, will examine the challenges today’s manual processes pose, how the automated solution addresses them, and the benefits Bridgestone has achieved.