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  • February 26 – March 1, 2023 | Long Beach Convention Center
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Chantal McRoberts

Drewry Supply Chain Advisors


Chantal is the Head of Advisory for the Drewry Supply Chain team, focused on working with direct shippers and BCO within the ocean freight sector. Chantal has 25 years’ strategic and operational experience in the container market, advisory and supply chain markets.


Chantal started her career in the container shipping market. She first held operational roles at P&ONedlloyd, moving into marketing and subsequently Trade Management for Med-Asia Trade.

In 2004 she moved to APL to head the Europe – Asia Trade, focused on vessel optimisation and yield analysis, with budget responsibilities. Following on from this Chantal relocated to Sweden and managed the foreign feeder network for Scandinavia and the Baltic for Maersk Line.

In 2007 Chantal started her career in consultancy and was a maritime consultant for Moffatt and Nichol, focused on ports advisory and due diligence. She was the project manager for a number of large transactions and managed the commercial and technical inputs on behalf of M&N. In 2011 Chantal joined URS, within the business transaction teams leading a number of maritime related projects within Europe.

In 2013 Chantal moved to Drewry to work within the Maritime Advisory team undertaking and managing a wide range of consulting assignments in the port and ferry transaction and due diligence space. In April 2021 Chantal moved to lead the Advisory team for Supply Chains. In this role she is focused on providing procurement solutions to Shippers. These range from strategy, bid advice, contract gap analysis and origin management.

Sessions With Chantal McRoberts

Monday, 27 February

  • 03:50pm - 04:35pm (PST) / 27/feb/2023 11:50 pm - 28/feb/2023 12:35 am

    Making the Grade in Rebuilding Fractured Relationships

    It’s not enough anymore to just to be a so-called shipper of choice, nor is it always clear what it takes to be considered one. Container lines now are armed with tools to better determine which shippers forecast well, deliver cargo as booked, and provide flexibility on when they load. The difference in a shipper's grade can determine whether cargo is left on the dock or makes the booked sailing. Falling grades could mean that the carrier is less willing to grant a shipper's requested space allocations, or, in extreme cases, they may turn the "failing students" away. Shippers who are aware of how they rank along carriers’ various customer performance metrics can better understand how to get higher priority, even if their volumes don’t make them an automatic VIP account.