Case Study: From Automating Manual Processes to ERP Integration — How Technology Helped Make Two Shippers More Efficient
Founded in 2012, Toronto-based 3rdwave provides SaaS solutions that support the importing, exporting, trade compliance, and logistics functions for shippers. For Standard Textile, the mission was complex: Converting a largely manual trade management and compliance process managed via a home-grown “database” composed of physical folders to a centralized database on the 3rdwave platform. The result was fewer misplaced files, better organizational structure, and clearer visibility into the company’s import processes. Wine importer and wholesaler Plume Ridge faced an entirely different conundrum: as the company grew, it implemented an ERP system to support its operations, especially regarding customs entries. But even with the ERP, visibility into the supply chain was lacking, and the regulatory burden was costly. Because 3rdwave is built to work alongside ERPs and support import operations and trade compliance, it was able to deliver automated functionality including self-filing of Import Security Filings, customs entries, and Partner Government Agency (PGA) filings regulating commodity imports. This Case Study will explore the Standard Textile and Plum Ridge challenges, how 3rdwave addressed them, and the benefits the two companies have experienced since.