Mark Geller is the co-founder and chief operating officer of Happy Returns. Happy Returns invented box-free, aggregated, in-person drop-offs for online returns—and provides the industry’s only end-to-end returns solution, including software and reverse logistics, for digitally-native and omni-channel retailers and their customers. Prior to Happy Returns, Mark was the head of mobile at NordstromRack.com and HauteLook, where he led the growth of the mobile business from zero to $300 million per year and pioneered the Return to Rack program, which enabled HauteLook.com shoppers to take online returns to Nordstrom Rack physical store locations, driving millions of incremental store visits per year. Prior to Nordstrom, Mark worked in software product management at Google and several B2B and B2C startups. Mark holds a BS/MS from Stanford University and an MBA from the UCLA Anderson School of Business.