TPM22 CEO Series: A Conversation With Wayfair CEO Niraj Shah
The online home goods marketplace Wayfair was in a pretty strong position to weather the ups and downs of the pandemic. The company was founded as an e-commerce-oriented company long before other retailers had to adapt to the environment, meaning it had long studied and understood what that meant from sourcing to final delivery to customers. Wayfair also had established an in-house third-party logistics provider, CastleGate Logistics, long before shippers began to look at ideas such as chartering container vessels and acquiring logistics providers as a way to control their own logistics destiny. In this fireside chat, Wayfair CEO and co-founder Niraj Shah will discuss how the company navigated the past two years from a logistics perspective, and what their model might portend for large US importers down the road.