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- Philip Blumenthal
Gauging the extent to which the COVID-19 pandemic has changed the global logistics industry can be tough based on anecdotes alone. That's especially true with the industry seemingly falling back into its recognizable patterns as the sky-high demand during 2021 and early 2022 has crashed back to earth. As forwarders and NVOs think about their strategic in a post-pandemic world — especially around technology investment and usage — there's hardly a player better suited to understand how those intermediaries actually think than ECU Worldwide. As the world's largest co-loader, the company has deep insight into the thinking of its forwarder and NVO customers. In this session, Philip Blumenthal, ECU's chief transformation officer, will discuss findings of a fall and winter study the company did specifically for TPMTech, to get a sense of how adoption among service providers might impact shippers' customers and capacity providers with which they work.