• TPM25
  • March 2-5, 2025 | Long Beach Convention Center

Karsten Ramm

Hapag-Lloyd

Director-Digital Products and Innovation

Karsten Ramm is an experienced professional and innovation leader with 15+ years of hands-on involvement and a proven track record in digital transformation projects. He is recognized as an expert in Intelligent Transformation and is known for his human-centric approach. Karsten excels in driving digital product development, fostering AI-driven innovation, exploring emerging technologies, and building global teams that work seamlessly together. He also strongly advocates for transformative education and cultural change within organizations, always striving to empower customers and promote next-level digitalization globally.

Karsten's mantra, "Technology follows people," underlines his belief that the proliferation and adoption of new technologies are driven by people and their interest in new things. This philosophy guides his approach to work and inspires his passion for exploring new technologies and their practical applications.

After working and living in the USA for over 10 years, he still misses a good meal at In-N-Out Burger in San Francisco. Currently, he resides in Hamburg with his wife and three daughters, bringing a valuable international perspective to his work in tech, digital, and cultural transformation. 

Sessions With Karsten Ramm

Tuesday, 5 March

  • 11:10am - 11:40am (PST) / 05/mar/2024 07:10 pm - 05/mar/2024 07:40 pm

    TPMTech Fireside Chat: A Conversation with Hapag-Lloyd's Karsten Ramm

    Being a liner carrier inherently means investments in large and expensive physical assets — ships, terminals, offices, and the like — that, in many ways, define the business. But container lines also need to invest in systems, both internal systems that enable their employees and external ones that empower or connect their customers. Striking that balance has traditionally been difficult, and, truth be told, carriers rarely have been viewed by the market as digital innovators. But there is a now an expectation that container lines will adapt, become more digitally proficient and, in the end, serve their shipper and forwarder customers better over time through innovation. This fireside chat with Karsten Ramm, Hapag-Lloyd’s director of digital products and innovation, will explore how the German carrier views its responsibility to serve customers digitally, how it weighs internal and external investment in technology, and how innovation can be a differentiator in the market.